Case Study: Law Firm

Law Firm – Louisiana

Santi Clean was engaged to mitigate and remediate a five-building campus for a large law firm in Louisiana.

This project includes multiple stages of remedial activities that spanned over 2 years. Santi Clean performed all activities successfully and worked intimately with the law firm’s operations manager, general contractor, engineer, and environmental scientist. All activities were validated by thorough testing and stringent post-remedial verification procedures

About the Author: Dwayne Waxer

I have completed some of the highest profile clients in the southern United States and work very closely with the best manufacturer of safe products in the world. I have been doing Infection Prevention and control for over 10 years.

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Don’t Just Take Our Word for It

I would definitely recommend them
to anybody that has water damage and is in need of mitigating their home. Once again to
thank for a job well done Dwayne and Jenny.

- Ricky R.

We were in the home during the entire process and were extremely pleased with the professionalism and courtesy shown to us by the employees.

- Kevin & Charlene M.

I can’t begin to tell you how impressed I am with the crew they sent to my home, they were courteous and professional. They were a bunch of hard-working guys and did an excellent job of being careful with my home and it’s belongings.

- Cheryl Allen

I was very satisfied with the work Santi Clean performed on all my rent houses after Hurricane Ida. Dwayne and Jenny were very professional and kept me updated constantly regarding the work being performed. I would definitely recommend Santi Clean to my family and friends.

- James Bouterie

Our initial concern was hiring someone that was going to tear down stuff that wasn’t necessary to tear down just to get more business. Santi Clean didn’t do that. They very carefully went through the house and made sure they were only demoing what was absolutely necessary and water damaged.

- Jennifer Aulsebrook

My initial concerns were going to be the cost involved. They worked directly with my insurance company and agreed to only charge what the insurance company would pay them.

- Jared Gross

Dwayne brought in a specialist in mold removal for a second opinion. We would and did recommend them to other people who also had hurricane damage. They are great people.

- Renee & John Milek

Because of Santi Clean’s expertise, and the extensive documentation and pictures provided, my insurance company did not question any of the additional findings and properly compensated us for the repairs.

- Drayton McClelland

When our office building received water damage from Hurricane Ida we realized we needed help to assess damages. I feel confident we got fair compensation from our insurance company for the remediation and repairs necessary and feel working with Santi Clean enhanced our total results.

- Lenny Wguespack

We were overwhelmed at first by the potential scope of the project since we thought we just needed to replace some ceilings, not gut most of the house.The moment they came in and measured the moisture in the walls, documenting each step with photographs. Their expertise paid off later in our dealing with the state insurance company after our company went under.

- Lesley Marcello

We were emotionally devastated and completely overwhelmed when Hurricane Ian destroyed our home. Moving from devastation to action seemed almost impossible. Hiring Santi Clean was the best decision we made. Santi Clean documented the extent of the damage from the water intrusion, which enabled us to receive fair reimbursement from our insurance company.

- Liz Elliott

My rating for their service is 💯⭐️⭐️⭐️⭐️⭐️. When Dwayne and Jenny first came into my house they felt like family. Friendly and answered any questions that we had. They exceeded in their services by being prompt and knowledgeable about what needed to be done.

- Madonna Triche

Our Olympus desk claim manager said “ he had heard nothing but good things about this company, and felt good about us using them.” They started the job and finish the job exactly in the timeline that they told me they would.

This is a very transparent, innovative, ethical, courteous, supportive, welcoming company that I highly recommend.

- Mark Demma

Would you recommend our services to family and friends facing similar issues? I did and will continue to.

- Mike Kieffer

How would you describe the overall timeline and efficiency or the project? Timelines met. This was very impressive, as the timeline was met during the post aftermath of Hurricane Ida.

- Mike Vinci

I was extremely satisfied and did in fact recommend Santi Clean to my neighbor. The job was handled professionally, but Dwayne and Jenny made it feel personal. They calmed me down when I was so upset and distraught about the whole mess.

- Pamela Barker

There are not enough good things to say about SantiClean and all of their employees! From the moment of first contact with the Waxers for a quote, throughout the job and to completion it was a pleasure to deal with them. Quick response to communications, professional and efficient completion of the work (to include the care and cleanliness of their work) was amazing!

- Troy Szukhent

Were you pleased with the professionalism and expertise demonstrated by our employees? I was not on site, but felt comfortable through each step of the remediation work.

- Tom Hunter

On a scale from 1 to 10, I would give Santi Clean a 10. They were professionals from the beginning to the end. I have recommended them to at least five of our neighbors and will continue to recommend them.
Thank You, Duane, Jenny, and the crew, for ALL your help!

January 4, 2024 | Post by Dwayne Waxer